, ,

The hidden risk of diversity training, and what you should do about it

Diversity leads to better outcomes precisely because the individuals on the team bring with them a greater variety of ideas, perspectives, and values. When not managed well, this variety can increase opportunities for conflict, competitiveness, and mistrust, resulting in poorer performance than you’d get with homogenous teams.
Making friends with friction white paper

Making Friends with Friction

Friction is a critical element of behavior change but most people have a very limited understanding of positive friction and how it can increase motivation and creating lasting behavioral patterns